At the end of December 2021, Forrester named the main trends of the IT market in 2022.
The role of CIOs
Reports show that leading tech executives will move from digital transformation to human-centered transformation. In 2022, future-oriented companies will think not only about digital transformation but also implement initiatives that closely combine customer experience (CX) and employee experience (EX). In addition, 10% of technology leaders will also prioritize investments in strategic partnerships and innovative practices - 3 times more often than competitors.
Forrester notes that IT companies face 13.8% losses due to the lack of effective models for finding technical talent, which indicates a slow transition to "future" talent strategies. Frustrated traditional companies will resort to salary increases to attract talent, while promising firms will use cloud and platform architectures and low-code solutions to reduce the need for the most advanced technical skills.
Cloud solutions
The COVID-19 coronavirus pandemic has led to the active use of corporate clouds as companies expand their digital presence and create new products. Companies are committed to improving cloud efficiency, scalable solutions, and unique customization.
Forrester predicts that by 2022, the implementation of container solutions will reach 50%, as cloud technologies will occupy a central place in corporate clouds. More importantly, enterprises will refactor or overpay their cloud strategies to base them on the native cloud environment, rather than superimposing it on their existing solutions. Cloud technologies will go beyond all major technological areas, such as big data, artificial intelligence, and the Internet of Things.
Forrester notes that Google Cloud Platform (GCP) will not achieve its short-term goals, but it doesn't matter. Since this solution lags far behind AWS and Azure, GCP could achieve great success by acquiring a large SaaS platform.
Development of the Internet of Things
According to Forrester, the shortage of chips will hinder the overall growth of the Internet of Things market by 10-15%. The problem of the shortage of chips will not be solved until mid-2023, and Internet of Things devices will suffer even more. Since many "smart" products based on IoT, such as household appliances and cars, are not available to everyone or have too high a price, the demand for "less smart" equivalents will grow.
Investments in smart infrastructure will grow by 40%, Forrester predicts. Relying on large government spending on smart infrastructure to facilitate post-pandemic recovery in the US, EU, and China, city planners will prioritize initiatives that provide citizens with Internet connectivity, address public health issues and manage critical resources.
Cybersecurity, risks, and privacy
According to forecasts, one in ten experienced cybersecurity professionals will leave the industry. Before the pandemic, only 21% of security professionals were not going to quit their current job. However, data for 2021 shows that 51% of cybersecurity professionals have experienced extreme stress or burnout over the past year. In addition, 65% say they have considered quitting their job due to constant stress.
According to Forrester, companies will include cyber insurance policies in contracts to offset the costs of third parties associated with violations. As new suppliers are attracted or contracts with existing third parties are extended, organizations will require a special cyber insurance policy in which they will be listed as a beneficiary included in contracts with those partners in their ecosystems who, although they are a vital part of the supply chain, do not meet their cybersecurity standards or refuse to provide sufficient certification.
Rewards for Bias, circular economy.
At least five large companies will introduce rewards for bias. These awards will allow users to identify bias in artificial intelligence systems. In 2022, large technology companies such as Google and Microsoft will introduce grants for bias, and banks and medical companies will also join such programs.
Forrester predicts that Western brands will spend 2022 looking for new partners in China, in addition to Alibaba and JD.com, through companies such as Douyin, Little Red Book, and WeChat. This will allow them to establish more direct relationships with consumers and sell goods directly.
The circular economy will become a mandatory offer in 2022, according to analysts, and will be an incentive for intensive investment. Forrester data shows that online consumers in the US (41%), France (60%), and the UK (49%) prefer to buy environmentally friendly products. As the used goods market continues to gain popularity, investments in companies that can offer logistics-complex offers will increase.
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